Privacy Policy

Your Privacy Matters

At StreetshopEurope, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, share, and protect personal information when you browse our online store, place an order, or contact our customer support team.

1. Information We Collect

Depending on your interactions with our website, we may collect:

Personal Information

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

Order Information

• Products purchased

• Order history

• Transaction information

• Delivery and tracking details

Technical Information

• IP address

• Browser type

• Device information

• Website activity

• Cookies and similar technology data

Customer Communications

Information you provide when contacting our customer support team.

2. How We Use Your Information

We may use your information to:

• Process and fulfil orders

• Arrange shipping and delivery

• Send order confirmations and updates

• Respond to customer enquiries

• Manage returns and refunds

• Maintain website security and prevent fraud

• Improve website performance and shopping experience

• Comply with legal obligations

• Send promotional communications where permitted by law

3. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal information using appropriate legal bases, including:

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests, where permitted

• Consent, where required

4. Sharing Personal Information

We may share relevant information with service providers needed to operate our online store, including:

• E-commerce platforms

• Payment processors

• Shipping and logistics providers

• Customer service providers

• Website hosting and security services

• Analytics and marketing partners, where legally permitted

We expect service providers to comply with applicable data protection requirements.

5. Payment Security

Payments are processed through the payment methods and service providers available at checkout.

We use reasonable technical and organisational safeguards designed to protect customer information.

Sensitive payment data is generally handled by the relevant payment service provider.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential functions, remember user preferences, analyse website performance, and support marketing activities.

Where required by law, we request consent before using non-essential tracking technologies.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil orders, provide customer support, comply with legal requirements, and resolve disputes.

8. Your Privacy Rights

Where applicable, you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of personal information

• Restrict certain processing activities

• Object to certain data processing

• Request data portability

• Withdraw consent where applicable

• Lodge a complaint with a relevant data protection supervisory authority

To exercise your rights, please contact our customer support team.

9. International Data Transfers

Some service providers may process information outside the European Economic Area.

Where legally required, appropriate safeguards will be used for international data transfers.

10. Data Security

We use reasonable security measures to protect personal information from unauthorised access, loss, misuse, or disclosure.

However, no online system can guarantee absolute security.

11. Children's Privacy

Our website is not specifically directed at children.

We do not knowingly collect personal information from children in violation of applicable laws.

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our operations, technology, or legal obligations.

The latest version will be published on our website.

13. Contact Us

For questions regarding privacy or personal information, please contact:

StreetshopEurope

Email: support@StreetshopEurope.com